Privacy & Security

AQ22 — Your
Privacy Policy

AQ22 takes your personal information seriously. In this Privacy Policy, we explain what data we collect, how it is stored, and why it is used.

Last Updated: January 2026

1 Introduction

AQ22 (https://aq22.onl) places your privacy at the highest priority. This Privacy Policy explains what personal information is collected when you use the AQ22 platform, how it is stored and protected, and the purposes for which it is used.

By using the AQ22 website, mobile app, or any digital service, you agree to this Privacy Policyby continuing to use the platform. We recommend reading the full policy before registering.

We believe transparency is the foundation of trust. AQ22's Privacy Policy is written in plain language so you can clearly understand what we do with your data. If anything is unclear, our support team is always ready to help.

This Privacy Policy is part of AQ22's Terms and Conditions- part of. Read both together for the complete picture.

2 Information We Collect

Various types of information are collected when you register and use the AQ22 platform. This data is necessary to provide you with the best service and to keep your account secure.

Data Type Example Collection Time
Identity Information Full name, date of birth, national ID number Registration & KYC Verification
Contact Information Mobile number, email address At Registration
Financial Information Mobile Banking/Nagad/Rocket number, transaction history Deposits & Withdrawals
Device Information IP address, browser type, operating system Automatically in Every Session
Gaming Information Gaming history, bet amounts, win/loss records In Every Game Session
Location Information Approximate location (IP-based) Login Time

Information you voluntarily provide — such as profile updates or support enquiries — is also stored. However, we never store your password or full payment card number.

3 Use of Data

AQ22 uses your information only for specific, legitimate purposes. Below is a detailed breakdown of what data is used and why:

  • Account Management: Your identity and contact information are used to create, verify, and secure your account.
  • Payment Processing: Financial information is used to process deposits and withdrawals accurately.
  • Fraud Prevention: Device and location information is analyzed to detect suspicious activity.
  • Customer Support: Relevant information is made available to the support team to resolve your issues quickly.
  • Personalized Experience: Game recommendations and promotional offers are tailored to your preferences.
  • Legal Compliance: Certain data must be retained to meet regulatory requirements.
  • Platform Improvement: User experience data is analyzed to continuously improve the aq22 platform.

AQ22 never sells your data. Your personal information is never shared with third-party advertisers.

4 Data Storage & Retention Period

Your data is stored on AQ22's secure servers, protected with SSL 256-bit encryption. Retention periods depend on the type of data and applicable legal requirements:

  • For as long as the account remains active: Identity and contact information is retained until your account is closed.
  • Up to 5 years: Financial transaction records are retained for 5 years as required by law.
  • Up to 1 year: Gaming history and session logs are retained for 1 year.
  • Up to 90 days: Device and login logs are retained for 90 days.

Even after an account is closed, certain data must be retained for a specified period due to legal obligations. Once that period expires, the data is securely deleted.

5 Data Sharing Policy

AQ22 Your personal information is never sold or rented to any third party. However, data may be shared in the following limited circumstances:

  • Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket receive only the information needed to complete transactions. They follow their own privacy policies.
  • Technology Partners: Trusted technology providers process limited data to keep the platform running. They operate under strict privacy agreements with aq22.
  • Legal Authorities: In cases involving court orders, government investigations, or legal obligations, relevant information may be disclosed to the appropriate authorities.
  • Anti-Money Laundering: Under AML (Anti-Money Laundering) regulations, reporting suspicious transactions to the relevant authorities is mandatory.

AQ22 will never share your data with third parties for marketing purposes without your consent.

6 Cookies Policy

AQ22 uses cookies to enhance your experience on the website. Cookies are small data files stored in your browser. AQ22 uses the following types of cookies:

  • Essential Cookies: These cookies are essential for maintaining login sessions and ensuring platform security. Disabling them may cause the platform to function incorrectly.
  • Performance Cookies: Data on which pages are used and for how long, and which features are most popular, helps us improve the platform.
  • Functionality Cookies: These cookies remember your language preference, game settings, and personal preferences.
  • Analytics Cookies: Aggregate usage statistics are analyzed to improve AQ22's services. This data is never linked to any individual.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause issues with login and payments.

7 Security Measures

Protecting Your Data AQ22 Uses the highest industry-standard security technologies. Our security layers are as follows:

  • SSL 256-bit Encryption: All data transmission and reception is fully encrypted.
  • Two-Factor Authentication (2FA): Mobile OTP verification is required when accessing your account.
  • Firewall Protection: An advanced firewall protects the server from unauthorized access.
  • Regular Security Audits: Independent experts conduct regular system audits.
  • Data Backup: Regular backups are taken to secure servers.
  • Anomaly Detection: Unusual activity is automatically detected and an alert is triggered.

While aq22 maintains the highest security standards, never sharing your password or OTP with anyone is the best way to keep your account safe.

8 Your Rights

Under AQ22's Privacy Policy, you have the following rights over your own data:

Right to Access Your Data

You may request to view all information stored in your account.

Right to Rectification

You can request a correction to any inaccurate or outdated information at any time.

Right to Erasure

You can request deletion of your data under certain circumstances.

Right to Restrict Processing

You can object to the use of your data for specific purposes at any time.

Data Portability

You may request to download your data or have it transferred elsewhere.

Right to Withdraw Consent

You can withdraw your consent to marketing communications at any time.

To exercise any of the above rights, email [email protected] or contact us via live chat. AQ22 typically responds within 7 business days.

9 Protection of Minors' Data

AQ22 Strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any data from minors.

  • Age verification is carried out at the time of registration.
  • Any account identified as belonging to a minor is immediately suspended.
  • Any data identified as belonging to a minor is permanently deleted.

If you believe a minor is using AQ22, please contact our support team immediately.

10 Privacy Policy Updates

AQ22 aq22 reserves the right to update this Privacy Policy at any time. If changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, notice will be sent to your registered email or posted on the platform.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

Visit this page regularly to stay up to date with the latest Privacy Policy.

11 Contact

For any questions about our Privacy Policy or to exercise your data rights, please contact us:

  • Email: [email protected]
  • Live Chat: Available on the Platform 24/7
  • Average response time: 3 minutes (Live Chat), 7 business days (email)

Our privacy team responds in a timely manner and takes any concerns about your data seriously.

Our Our Privacy Commitment

How AQ22 Keeps Your Information Secure

End-to-End Encryption

Every piece of data you transmit is protected by SSL 256-bit encryption. No hacker or third party can intercept or read your information in transit.

Identity Verification System

Two-factor authentication (2FA) and OTP technology fully prevent unauthorized access to your account. Only you can log in.

Secure Data Storage

Your data is stored on internationally certified secure servers. Regular backups and firewall protection ensure your data is never lost.

No Sale of Personal Data

AQ22 never sells your personal information to third-party advertisers. Your privacy is not a product we trade.

Regular Security Audits

Independent security experts regularly audit AQ22's systems. Any vulnerabilities identified are addressed immediately.

24/7 Privacy Support

For any privacy concerns, our Bengali-speaking support team is available 24/7 and ready to help. Average response time is just 3 minutes.

About Privacy Frequently Asked Questions

Most frequently asked questions about your data protection

No, aq22 never sells your personal data to third parties. Your information is used solely to provide services, maintain security, and meet legal obligations.

Most data is deleted upon account closure. However, financial transaction records must be retained for up to 5 years due to legal obligations. Once that period ends, they are permanently deleted as well.

AQ22 keeps your data secure through SSL 256-bit encryption, two-factor verification, advanced firewalls, and regular security audits. International-standard data protection technologies are applied throughout.

Yes, under AQ22's privacy policy you have the right to view, correct, and delete your own data. To exercise this right, please contact the support team.

Disabling analytics and functionality cookies may cause minor inconvenience. However, disabling essential cookies can affect login sessions and payments. We recommend keeping essential cookies enabled at a minimum.

Start Gaming Safely

Play with confidence knowing AQ22's Privacy Policy has you covered. Your data is fully protected — that is our commitment.

বাংলা