Gaming should be fun, not stressful. AQ22 believes that playing within the right limits is what true enjoyment looks like. Find out here how you can game safely and responsibly.
Responsible Gaming It means treating gaming purely as entertainment — not as a source of income or an escape from problems. At AQ22, we want every player to enjoy gaming with full awareness. Playing within your means, setting time and money limits, and seeking help when needed — these are the cornerstones of responsible gaming.
Online gaming is growing in popularity across Bangladesh. Many people enjoy playing slots, Sports Betting, or Live Casino on AQ22. But when gaming gets out of control, it can have a serious negative impact on personal and family life. AQ22 believes that with the right information and tools, every player can game responsibly.
Responsible gaming is more than a policy — it is an integral part of everything AQ22 does. We are committed to ensuring that every user on our platform has a safe, informed, and enjoyable experience. To that end, AQ22 provides a range of protection tools, educational resources, and support services.
Keep in mind: Gaming should be a source of entertainment. If it stops feeling fun or starts to feel like a burden, taking a break is always the smartest move.
Problem gambling or gaming addiction develops gradually and can be hard to recognize on your own. AQ22 wants to keep you informed. If you notice any of the following signs in yourself, it may be time to seek help:
If you identify with two or more of the above signs, please reach out to AQ22 support. Acknowledging the problem is the first step toward solving it.
On AQ22, you have full control over your own gaming limits. These protection tools can be activated at any time from your account settings:
| Limit Type | Description | Maximum Duration |
|---|---|---|
| Deposit Limit | Set a daily, weekly, or monthly deposit limit | Can be changed at any time |
| Loss Limit | Set a maximum loss limit for any given period in advance | Daily / Weekly / Monthly |
| Bet Limit | Set a maximum stake amount per bet | At any time |
| Session Time Limit | Setting a time limit on how long you play in a single session | 30 minutes – 12 hours |
| Reality Check | Periodic reminders showing how long you've been playing | 15 minutes – 2 hours |
| Cooling-Off Period | Take a temporary gaming break (1 day to 6 weeks) | 1 day – 6 weeks |
Lowering a limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period — this prevents impulsive decisions.
Ask yourself these questions honestly. They will help you understand whether gaming is having a negative impact on your life:
Have you ever spent more on gaming than your budget allowed?
Have you placed bigger bets to try to win back money you've lost?
Are you spending less time with family or friends because of gaming?
Have you tried to stop gaming but couldn't?
Is gaming affecting your sleep, work, or health?
Have you ever borrowed money or used someone else's funds to gamble?
If you answered yes to most of these questions, please reach out to the AQ22 support team. There's no judgment here — only support.
If you feel you need an extended break from gaming, AQ22's Self-Exclusion feature is available to you. This allows you to temporarily or permanently deactivate your account, during which time you will not be able to log in to the platform.
After logging in, go to Account Settings and click on the "Responsible Gaming" option.
Choose from 6 months, 1 year, 3 years, or permanent exclusion — whichever duration suits you.
Your account will be deactivated immediately once the request is confirmed. Security is ensured through OTP verification.
If you're unable to do it through Settings, you can request self-exclusion directly via live chat or email — support is available 24/7.
Opening a new account while self-exclusion is active is a violation of AQ22's policies. If detected, both accounts will be closed.
To keep your AQ22 experience fun for the long run, follow these habits. They may seem simple, but they make a real difference over time:
Keep in mind: Gaming on AQ22 is entertainment, not an investment. Wins are a bonus; losses are the cost of play — keeping that mindset makes every session enjoyable.
AQ22 strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and any account found to belong to a minor is immediately suspended.
Parents and guardians can take the following steps to protect children and teenagers from unsafe online gaming:
If you become aware that a minor is using AQ22, please contact [email protected] immediately. We will take action within 24 hours.
Don't try to handle it alone. AQ22's support team and specialist services are always there for you:
24/7 support available. Average response time is just 3 minutes. Speak directly with us about gaming limits, self-exclusion, or any concerns you may have.
Send a detailed message to [email protected]. You will receive a full response within 7 business days.
Seek professional mental health support for gaming addiction. The AQ22 support team can provide trusted referrals.
You can instantly activate any limit or self-exclusion directly from your account settings.
Our dedicated features for responsible gaming
Set your own deposit, loss, and bet limits. Decreasing a limit takes effect instantly; increasing one requires a mandatory 24-hour cooldown — to prevent impulsive decisions.
Receive automatic notifications every 15 minutes to 2 hours to let you know how long you've been playing. Stay aware, stay in control.
Take a temporary break of 1 day to 6 weeks. Your account remains active during this time, but gaming access will be suspended.
Fully deactivate your account for anywhere from 6 months to permanently. Takes effect immediately once the decision is made.
View your complete betting history, win/loss records, and a detailed breakdown of time spent — available any time.
Our Bangla-speaking team is available around the clock for any responsible gaming questions or concerns. Average response time is just 3 minutes.
Frequently Asked Questions About Responsible Gaming
Enjoy a safe, responsible gaming environment on AQ22. Register today and play smart with our built-in protection tools.